Frequently Asked Questions
Welcome to our FAQ page! Here, we address common questions about our yoga classes, schedules, and community events. If you’re curious about anything, you’re in the right place. This is your guide to discovering more about our offerings and how we support you a Radiant Roots Collective.
Studio FAQs
The fastest way to contact us is by emailing hello@radiancepoweryoga.com or texting us at 303-440-9642.
We are typically in-studio about 30 mins before and after each class. Calling us is best when you want to let a teacher know you’re running late or if you have a link issue for a Livestream class. For all other support, email or text us!
We offer a range of pricing options including single classes, class passes, and unlimited memberships. Check our pricing page for the latest information.
Yes, there is free 2hr parking in the lot behind the studio. There is also limited unlimited time street parking.
In order to reserve a class, workshop or event you must first create an account. Once you have an account, you can sign up for classes via our schedule.
Ways to pay: Intro Offer, Drop-In, Class Packs, or Membership.
If you have any questions or issues, please email us at hello@radiancepoweryoga.com for support.
Log in to your Radiance Account or app and select the reservation. You can cancel at any point before class to ensure you don’t receive a no show fee.
In order to create integrity around sign ups and commitment to your practice, we have updated our No Show Policy. You will incur a $2 fee for each No Show occurrence.
To prevent these fees, please cancel ahead online, in app, by phone, or by email. In the event of an emergency, email us at hello@radiancepoweryoga.com within 24 hours of the missed class, as we do aim to be flexible when life gets lifey.
Memberships
All of our Memberships (Unlimited Monthly, Mini Monthly, Annual, and Livestream Unlimited) automatically renew and include a contractual commitment. All RPY Memberships require a minimum of 30 days’ written notice to cancel.
We also offer the option to freeze your account (see your perks here to know your freeze length—can freeze for additional time @ $20/mo), with 30 days written notice.
Auto Renew Packs
Automatically renewing class packs include a contractual commitment. A minimum of one renewal is required. A written notice to cancel, with at least 3 credits remaining on your package, is required to prevent an additional renewal.
Our Intro Offer (non-refundable) does not automatically renew, nor does it require a cancellation.
Please email hello@radiancepoweryoga.com to cancel or freeze your account.
Radiance Branded Merchandise + Manduka: All unused, unopened items with their packaging and/or tags intact are eligible for exchange or account credit within 30 days of purchase.
Credits: Drop-ins + Class Packs are only eligible to refund for account credit.
Refund requests for partially used packs are prorated at the current drop-in price. For example, if a student uses 5 of their 10 class credits and wants a refund on the remaining 5, the student is eligible for $65 in account credit (5x$35=$175; $240-$175=$65).
Special Event/Workshop Credits: must be used for the specific event they were purchased for. A refund to account credit can be requested prior to event and cannot be refunded once event has begun.
Memberships, Auto Renew Packs + Intro Offers: are not refundable once they have been processed. Please refer to our membership cancellation policy above.
Please email hello@radiancepoweryoga.com to process refunds, account credits, and exchanges.
We rent out the studio space on a hourly basis. Any rental would have to be outside our regular class schedule and events. Please reach out to us at hello@radiancepoweryoga.com for more information.
Please visit our Radiant Mama Perinatal Yoga page to learn more!
Please keep in mind prenatal classes are a community space designed for pregnant people, and postnatal classes are a community for postpartum people (non-mobile babies welcome). If you are on a fertility journey, you are absolutely welcome to join + connect in this space!
We have a wide variety of classes for our entire community to attend, including low heat and non-heated classes.
Prenatal classes are a community space designed for pregnant people, and postnatal classes are a community for postpartum people (non-mobile babies welcome). If you are on a fertility journey, you are absolutely welcome to join + connect in this space!
We hire from within our community! The best way to teach at Radiance is to practice with us and join our community.
Class FAQs
All of our classes are all levels. Like anything you do for the first time, you may be challenged and a bit lost in your first few classes. Do your best and keep coming—you will be amazed at how quickly your practice will grow!
If you are interested in booking private classes (individual or group), we do offer this option for practitioners of all levels AND it’s a great way to build your practice from the ground up! Email us at hello@radiancepoweryoga.com.
Please arrive 10–15 minutes prior to class start to set up your account, meet your teacher, receive a studio tour, and settle in! You can save time by doing this ahead—scroll to “How do I sign up for a class?” for details.
You’ll need a yoga mat and water. If you do not have a yoga mat you can rent one from the studio. Rentals are free for your first visit!
We do have bottles of water and other beverages for sale, as well as a filtered water bottle filling station.
Please wear comfortable clothing that is breathable, allows you to move freely, and stays somewhat in place. You will practice barefoot, and will be asked to remove shoes once inside the studio.
Our class names are written to provide you a quick understanding what to expect!
How to read our class names: Class location | Asana type, class duration (45, 60, 75, 90 mins) and music expectation. If you don’t see it indicated the class does not have music.
Examples:
· Livestream | Express Flow 45 — this class takes place online, is Express Flow, 45 min duration, without music!
· In-Studio | Flow + Let Go 60 (Music) — this class takes place in our yoga studio, Vinyasa Flow + Restorative asana, and music can be expected!
*Be sure to check the location you sign up for! You won’t receive a link for Zoom unless you reserve a Livestream class.
Typically, our teachers do not demonstrate poses while teaching. This allows our teachers to put their full attention on you and other practitioners, and to offer verbal assists and hands-on assists* throughout the practice.
Our teachers do provide posture specific cues and will demonstrate postures when offering poses which are new/uncommon to their class. We encourage you to observe other students in the room when needed.
*Consent cards are given prior to any hands-on assists with the ability to change your consent to yes or no at any time during class.
As part of our evolution, we’re asking how every part of our work can better reflect our values of connection, community, and care. As Colorado’s climate becomes increasingly warm, we’ve decided to discontinue heated classes. This shift reduces our environmental footprint and allows us to create a practice space that feels more aligned with the future we’re hoping to help cultivate—one rooted in sustainability, presence, and well-being for all.
Our class temperatures will range from 72-80°. In our flow classes, you can expect to be guided in a way that naturally builds heat in the body, which cultivates an inner fire.
Yoga asana is an opportunity to connect with your body and listen to its wisdom and guidance. While we do offer some classes with music (listed on our schedule with “Music” in the name of the class), music can distract from our inner guide and take away from our Drishti and meditative focus as we flow. Loud noise can also hinder decompression of our nervous systems from the fast-paced, loud world we spend most of our time in.
Some of our students prefer one or the other, and some like to switch it up depending on their mood or desired level of stimulation. We encourage you to explore both and discover which is the best fit for you!
We rent out the studio space on a hourly basis. Any rental would have to be outside our regular class schedule and events. Please reach out to us at hello@radiancepoweryoga.com for more information.
All of our classes are offered in-studio, and most are also available to livestream. Our live-streamed classes allow you to practice with us from anywhere in the world in real time!
If you sign up for a Livestream class, the link to join via Zoom is sent to the email on your account 45 minutes prior to the start of class. You can sign up for class all the way up to the start of class. The link you are emailed is personalized to you, please do not share this link with others.
For more details on class links, see the section above titled How do I find a Livestream link?
These classes are included for Radiance Members and for Intro Offer holders, or available for purchase at our digital drop-in rates.
Our front door is locked promptly at class start. If you’re running late, give us a call prior to class at 303-440-9642.
If you arrive within 5 minutes of class start, please softly knock on the Radiance logo sticker on the studio window and we will let you in as soon as we can!
Please note: Team members will not answer the phone once class has begun. Please call with at least 5 minutes notice!
Click here to check out what’s happening at the studio!